Details & Frequently Asked Questions

Gift cards are redeemable on https://bluetokaicoffee.com/ and at our Cafes<br/>Use the 16 digit card number and mpin at the time of check-out to redeem the card<br/>For Cafe redemptions, a QR code is made available to scan. Upon scanning, a web application is opened on the customer's mobile device where the Gift card number and pin can be entered to redeem the card<br/>For Cafes redemption, please inform the Cashier that that the order will be paid via gift cards<br/>In case the value of the service exceeds the value of the Gift card, the difference must be paid by other available payment modes<br/>A gift card can be redeemed multiple times<br/>A maximum of 5 gift cards can be redeemed per order<br/>Gift card amounts are fixed and cannot be re-charged or re-used, once the limit is exhausted<br/>Validity of the gift card is 12 months from the date of purchase<br/>Any unspent amount available in the Gift Card after the card expires shall stand forfeited<br/>No cancellation and no refund money is allowed on the issued gift card<br/>The company does not accept any responsibility if the customer loses/misplaces the gift card. No duplicate card will be issued either<br/>The redemption is subject to uninterrupted network connectivity, and notwithstanding the same, Blue Tokai shall neither be held liable nor responsible for any consequences if the customer is unable to redeem on account of any technical glitch<br/>Taxes as applicable<br/>No cash payment will be made by the company for the gift card either in part or in full nor exchanged<br/>E-Gift cards are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up-to 24 hours<br/>Management reserves the right to identify the authenticity of the gift card in case of any dispute if any<br/>Management can change the company policy without any prior intimation<br/>For enquiries or complaints, email at getcoffee@bluetokaicoffee.com or call +91-96060 47077<br/>Cafes are present in all major Indian cities. For the full list of Cafes, please visit https://bluetokaicoffee.com/pages/our-cafes

Blue Tokai’ mission since we started has stayed simple: introduce our customers to the estates we directly buy our great tasting coffee from, roast the beans with care, and make high quality coffee more accessible through our cafes and our website. The coffee we roast is the coffee we like to drink, and we hope you like it too. Cafes present in: Delhi, Mumbai, Bangalore, Gurgaon, Hyderabad, Kolkata, Noida and Goa.